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Please read all Nopin® Terms of Service
carefully before accessing or using the Service. By accessing or using the Service,
you agree to be bound by the terms and conditions set forth below. Any use of, purchase
through, this web site is expressly conditioned on your acceptance of all terms
and conditions stated herein and any others that may be available on www.nopin.us.
DO NOT USE THIS WEBSITE, PURCHASE or USE NOPIN Services if you do not accept all
the terms and conditions stated herein. WARNING:
It is a Federal AND State Offense to purchase any product or service by fraudulent
means. Any and all NOPIN Products and Services purchased shall not be used for any
unlawful purpose.
NOPIN® TERMS OF SERVICE
These Terms of Service constitute
an agreement ("Agreement") between One World Telecom LLC, d/b/a Nopin®
("Nopin®", “we” or “us”) and the user (“Customer” or “you”) for residential
and small business communications services and related features provided by Nopin®
("Service") were an electronic or written Agreement does not exist for
services purchased from Nopin® and accessed by the Customer through this website,
through Nopin® Customer Service Center, or through Nopin’s authorized sales agents.
BY PURCHASING, ACTIVATING OR USING
THE SERVICE, YOU REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT
AND THAT YOU HAVE READ AND UNDERSTAND FULLY THE TERMS AND CONDITIONS OF THIS AGREEMENT
By accessing or using the Service,
you agree to be bound by the terms and conditions set forth below. If you do not
wish to be bound by these terms and conditions, you may not access or use the Service.
If you utilize the Service in a manner inconsistent with these terms and conditions,
Nopin® may unilaterally terminate your access, block your future access and/or seek
such additional relief as the circumstances of your misuse indicate is proper.
THE FOLLOWING TERMS ARE APPLICABLE
TO ALL NOPIN® SERVICES AND PRODUCT LINES:
Governing Law, Jurisdiction &
Venue.
These Terms of Use shall be governed
exclusively and construed in strict accordance with the laws of the State of Florida.
Customer, by virtue of purchase or use of Nopin®, agrees to submit to exclusive
jurisdiction and venue of the state and federal courts of Miami-Dade County Florida,
and, expressly waive all defenses to jurisdiction without any consideration of conflict
of law theories, case law or principles.
Nopin® is the provider of all services.
One World Telecom LLC. d/b/a Nopin® (“Nopin®”) is the carrier providing their prepaid
and postpaid interconnected calling services, and, sells consumer and business services
to Customers through this website, by Phone, at a point of sale or through any other
means of sale in connection with the Nopin® services. Nopin® is a Florida certified
Inter-exchange carrier TK036 and an Interconnected VoIP service provider for federal
regulatory purposes. Any and all services provided are pursuant to Florida and U.S.
federal authorization and regulation of as a Florida inter-exchange carrier and
as an Interconnected VoIP service provider. All VoIP services furnished by Nopin®
are done exclusively under Florida and U.S. Federal law and administrative regulation.
Any claim or complaint as to quality of service, service interruption or furnishing
of services shall be directed to the attention of Nopin® for resolution. Nopin®,
as an Interconnected VoIP service provider, complies with all applicable federal
requirements of the Federal Communication Commission’s E911 Order and any questions,
concerns or complaints regarding Nopin’s E911 services may be directly addressed
to the FCC through the VoIP911 Service. Florida and U.S. Federal law and administrative
regulation exclusively regulate all VoIP services furnished by Nopin®. Service outages
extending over few hours to a couple of days may occur with any Interconnected VoIP
service provider due to external events not within the control of Nopin®. Nopin®
will not be liable for any such outage, and customers shall have no right to any
refund, credit, compensation or damages from Nopin® because of such service outages
or any other situation arising out of service outage that is not in the control
of Nopin®.
Electronic Contract for Service.
All Nopin® services, or products,
purchased or used are done by electronic format contract. Nopin® shall make available
your agreement in electronic format upon request. You may request access to these
electronic records in either HTML or text formats. At all times, you retain the
right to request and receive documents on paper upon request to Nopin® via e-mail
or fax.
No Refunds on Prepaid Services Without
Cause.
Nopin® will not offer any refunds
or reimbursements for the purchase price of a prepaid Calling Service, Service Plan
or Product/Device without cause. Should Customers experience problems with their
prepaid service they must first contact our Customer service line at 1-800-503-8622
or e-mail it directly at info@nopin.us to determine the nature of problem or whether
a refund is applicable. Nopin® exclusively reserves the right to determine whether
a demand for refund is with or without cause. Nopin® further reserves the right
to terminate any dormant account that has not been used of a period of ninety (90)
days or longer. No refunds will be provided for any prepaid balance remaining on
an account that is terminated as a result of being dormant.
Billing and Payment of Billed Charges.
The Customer is responsible for paying
all charges posted to its account, including but not limited to, signup fee, activation
fee, monthly service fee, usage charges, advanced feature charges, Device charges,
shipping and handling, taxes and others. Charges, including disputed amounts, must
be paid by the date shown on the invoice. Nopin® calculates all rates at one-minute
increments, rounded up to the nearest minute, commencing upon the first use of any
services being provided. Nopin® reserves the right to bill at more frequent intervals
if the amount due at any time on a customer’s account exceeds the plan associated
with that specific customer. Customer agrees that (a) it would be impractical to
determine the exact amount of Nopin’s® damages if you fail to pay promptly, and
(b) in the event of such failure, Customer shall pay Nopin® the amount due plus
liquidated damages of one and one-half percent (1.5%) per month (or any portion
thereof) of any amount unpaid when due. Liquidated damages shall be eliminated or
reduced to the extent permitted or required by applicable law. If Nopin® accepts
late or partial payments or payments marked "Paid in Full" or similar
notations, it will not waive any of Nopin’s rights hereunder nor will it constitute
an accord or satisfaction.
Credit Card Charges.
No Credit Card payments will be accepted
by Nopin® from Credit Card Issuers that are not regulated Credit Card Issuers. You
must provide and pay from valid credit card (Visa, MasterCard, Discover, or any
other issuer then-accepted by Nopin®) of which you are the authorized cardholder
when purchasing, activating or re-charging any Nopin® service. If Customer pays
by credit card, it thereby authorizes Nopin® to charge the credit card account number
for Nopin® charges that accrue during the billing cycle. The Credit Card charge
will be reflected in your statement as: “Nopin®”. Customers may re-authorize Nopin®
to charge its designated credit card account each time it uses Service and/or as
required by the Calling Plan Customer chooses. Such authorizations will remain valid
until terminated by proper notice to Nopin® through this website or in writing.
It is expressly understood and agreed that in such cases the term for Service will
automatically renew for a similar term until such time as Customer notifies us in
writing of its intention not to renew. Nopin® may terminate your account at any
time, in Nopin’s sole discretion, for declined credit cards or any other non-payment
of account charges with the understanding, however, that Customer remains fully
liable to Nopin® for all charges accrued from usage of Service and all charges incurred
by Nopin® due to said declines, etc. You must notify Nopin® in writing within 7
days after receiving your credit card statement if you dispute any Nopin® charges
on that statement or such dispute will be deemed waived. Any applicable billing
discrepancy resulting in the consumer initiating a charge-back by the credit card
provider through Federal Truth in Lending Act, 12 C.F.R. Part 266 (1998), REG-Z,
is not waived and Nopin® must be given reasonable time to investigate the nature
of the Customer’s claim, billing and the specific charge prior to the initiation
of a consumer chargeback.
Online Bill Payment or automatic
bill payment of Nopin® Services.
Should you elect an automated payment,
either online or from a debit or credit card, you agree to authorize Nopin® to charge
any amounts payable by you in connection with your use of the Service automatically
by that credit card or through electronic transfer from that account.
Failure to Pay
Upon advance notice, we may suspend,
restrict, or cancel the Services and this Agreement if you do not make payments
for current or prior bills by the required due date. Service suspension or cancellation
will result in your loss of the number associated with the Service.
Late Payment Charge
We may add interest charges to any
past-due amounts at the lower of 1.5% per month or the maximum rate allowed by state
law, prorated for each day payment is past due. Acceptance of late or partial payments
(even if marked "Paid in Full" or with other restrictions) shall not waive
any of our rights to collect the full amount of your charges for the Service. Notice
of any disputes must be in writing and received by us within 30 days after you received
your bill or you will waive any objection. You agree to reimburse us for reasonable
attorneys' fees and any other costs associated with collecting delinquent or dishonored
payments. If charges cannot be processed through your credit card, we will charge
you an additional $15.00. If the state law where you receive the Service requires
a different fee, we will charge you that amount.
Taxes.
Any applicable sales, use, excise,
utility or other taxes, fees or charges imposed on Nopin® as a result of providing
the Service or a Device will be added to Customer's account when imposed or required
by law.
Residential Use of Nopin® Services
and Devices.
If you subscribe to Nopin’s residential
services, the Service and any devices are provided to you solely for residential
use. Residential use shall constitute normal and regular use of Nopin® services
or products by you and/or your household based upon volumes of usage that Nopin®
determines are not those of corporate use by a small business enterprise, or at
home office. Nopin® reserves the right to transfer any residential use customer
or account that Nopin® believes is in fact a small business enterprises based from
a residence, or at home business based upon their volumes of usage, to a Corporate
Use account or service, or alternatively cancel the customer’s service. Customer
shall not resell or transfer the Service or the Device to another party without
our prior written consent. Customers are prohibited from using the Service or the
Device for auto-dialing, continuous or extensive call forwarding, telemarketing
(including, without limitation, charitable or political solicitation or polling),
fax or voicemail broadcasting or fax or voicemail blasting. We reserve the right
to immediately terminate or modify your Service if we determine, in our sole and
absolute discretion, that your use of the Service or the Device is, or at any time
was, inconsistent with normal residential usage patterns. In addition, you will
be required to pay our higher rates for commercial service for all periods in which
your use of the Service or the Device was inconsistent with normal residential use.
The products and services offered by Nopin® are for residential use only unless
otherwise noted and not intended for independent resale or mass distribution by
commercial resellers or distributors. Any purchases by distributors and resellers,
for the purpose of further resale, must be done through direct contact with Nopin®,
under a separate agent agreement.
Corporate Use of Service and Device.
If you subscribe to Nopin’s corporate
services, the Service and Device are provided to you as a corporate user. You shall
not resell or transfer the Service or the Device to another party without our prior
written consent. You are prohibited from using the Service or the Device for auto-dialing,
continuous or extensive call forwarding, telemarketing (including, without limitation,
charitable or political solicitation or polling), fax or voicemail broadcasting
or fax or voicemail blasting. We reserve the right to immediately terminate or modify
your Service if we determine, in our sole and absolute discretion, that you have
at any time used the Service or the Device for any of the aforementioned or similar
activities. The products and services offered by Nopin® are for personal and business
use only and not intended for independent resale or mass distribution by commercial
resellers or distributors. Any purchases by distributors and resellers, for the
purpose of further resale, must be done through direct contact with Nopin® under
a separate agent agreement.
Use by Customers outside the United
States.
Nopin® does not presently offer or
support the Service in any countries other than the United States. If you use the
Service or the Device outside of the United States, you will be solely responsible
for any violations of local laws and regulations resulting from such use. We reserve
the right to terminate your Service immediately if we determine, in our sole and
absolute discretion, that you have used the Service or the Device outside of the
United States.
Export Control Laws.
The export and re-export of Materials
of this website are controlled by the export laws and regulations of the United
States, as they may be amended from time to time. Accordingly, you certify that
you are aware of and will comply with all applicable export rules and regulations,
including the responsibility to obtain a license for the export or re-export of
the Materials to any destination requiring such a license. In addition, the Materials
may not be exported or re-exported to Cuba, Iran, Iraq, Libya, Sudan, the Taliban-controlled
regions of Afghanistan or to any other country to which the United States prohibits
the export of goods, technology or services or to nationals of those countries,
wherever located. Moreover, neither the Software nor Materials may be distributed
to persons on the Table of Denial Orders, the Entity List, or the List of Specially
Designated Nationals maintained by the U.S. government. By downloading the Software
and/or Materials you are certifying that you are not a national of one of the above-listed
countries or of any other country to which the United States embargoes goods, services
or technology and that you are not a person on the Table of Denial Orders, the Entity
List, or the List of Specially Designated Nationals.
Nopin® and CALEA Compliance. Be advised
that should a request come from governmental or law enforcement agencies, with the
authority to require Nopin® to report information related to your services, or,
should law enforcement request this information or access pursuant to CALEA or the
Patriot Act, Nopin® shall be obligated to cooperate and disclose this information
in accord with the laws of the United States of America and the State of Florida.
Account Number and Password Security.
You are responsible for maintaining
the confidentiality and security of your account number (sometimes called a PIN)
and/or password. You are responsible for all uses of your account, whether or not
actually or expressly authorized by you. Any unauthorized access of the Customers
Nopin® account that is the result of the Customer’s negligent handling of any Nopin®
account number or password is expressly the liability of the Customer. The Customer
expressly waives all legal defenses and relief against Nopin® for any collectable
debt that arises from the unauthorized access of their services, by and through
their PIN and/or account that is a result of their own mishandling, negligence,
or intentional disclosure of their account Number, password or PIN.
Inappropriate Use and/or Conduct
as cause for termination or breach of Agreements.
Customer agrees to use the Service
and/or Device for lawful purposes only. Customer shall not use, or allow any third
(3rd) parties to use, the Service or the Device in any way that is unlawful, harmful,
threatening, libelous, deceptive, fraudulent, abusive, harassing, defamatory, vulgar,
obscene, sexually explicit, profane, hateful, discriminatory, or other objectionable
material of any kind, including, without limitation, material that encourages unlawful
conduct. If Nopin® believes, at its sole discretion, that a customer has engaged
in any of the foregoing conduct, Nopin® reserves the right to (i) immediately suspend
or terminate your Service; and/or (ii) forward the offensive materials, your communications
with Nopin®, and your identify and other personal information to the proper authorities
for investigation and prosecution. The Customer consents to the forwarding of any
such communications and information to these authorities or law enforcement. In
the event of such termination, you will be responsible for the full month's charges
to the end of the current term, including, without limitation, unbilled charges,
plus a termination fee, if applicable, all of which will become immediately due
and payable upon termination of your Service.
Inconsistent with Normal Use of Service.
If you use the
Nopin® services or the device in a way that is inconsistent
with the normal use for your service or plan, you will be required, at Nopin's sole
discretion, to pay the rates for the service or plan that would apply to the way
you used the service or device, or terminate the plan. For example, if you subscribe
to one of our residential service calling plans, and you are notified that your
usage is inconsistent with normal residential use, you may thereafter be required
to pay our higher rates for commercial service for all periods in which your use
of our service or the device was inconsistent with normal residential use determined
to be more than 5,000 minutes per account per month for unlimited residential calling
plans. The creation or use of related multiple
accounts or excessive residential lines to circumvent these levels shall also be
considered inconsistent with normal use. Usage over these levels or other inconsistent
use will result, in Nopin's sole discretion, in immediate mandatory transfer to
another appropriate plan, suspension or termination of service. You acknowledge
that if your service is terminated under this provision, you will not be entitled
to any type of refund or credit for your purchase.
Here is a non-exhaustive
list of examples of uses of our service inconsistent with normal residential use:
- Commercial, not-for
profit, governmental use or other similar use
- The use of the
service at a multi-residential address for more than one single residence; or
- The use of the
service by others who do not reside in your personal residence primarily by reason
of its unlimited feature
- Calls to or from
more than 5 Registered Telephone Numbers
- More than 5,000
minutes of use per month per calling plan per account
Inappropriate Content.
You will be solely liable for any
and all liability that may arise out of the content transmitted by you or any person,
whether authorized or unauthorized, using your Service or Device. You shall assure
that the use of the Service and content comply at all times with all applicable
laws, regulations and written and electronic instructions for use. Nopin® reserves
the right to terminate or suspend your Service and remove your content from the
Service, if we determine, in our sole and absolute discretion, that such use or
content does not conform to the requirements set forth in this Agreement or interferes
with our ability to provide Services to you or others. Our action, or inaction,
under this Section will not constitute any review or approval of your use or content.
NO WARRANTIES ON SERVICE. NOPIN®
DOES NOT MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR ANY IMPLIED WARRANTIES OR
MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE SERVICES
OR DEVICE, ANY TRANSACTION PERFORMED THROUGH THE SERVICES OR ON THE INTERNET GENERALLY,
OR AS TO THE QUALITY OF THE CALL. NOPIN® SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE
ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION, USE OF THE SERVICE
OR DEVICE. NOPIN® DOES NOT WARRANT THAT THE SERVICES OR DEVICE WILL BE UNINTERRUPTED
OR ERROR-FREE OR WILL OPERATE WITHOUT FAILURE, PACKET LOSS, DEGRADATION OR INTERRUPTION
NOR DOES NOPIN® WARRANT ANY CONNECTION TO OR ANY TRANSMISSION OVER THE INTERNET
OR THAT ANY DEFECTS IN THE SERVICES OR MATERIALS WILL BE CORRECTED. NEITHER NOPIN
NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES OR AGENTS, OR ANY OTHER SERVICE
PROVIDER OR VENDOR WHO FURNISHES SERVICES, DEVICES, OR PRODUCTS TO CUSTOMER IN CONNECTION
WITH THE SERVICE, WILL BE LIABLE FOR UNAUTHORIZED ACCESS TO OUR OR YOUR TRANSMISSION
FACILITIES OR PREMISES EQUIPMENT OR FOR UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT
OR DESTRUCTION OF, CUSTOMER'S DATA FILES, PROGRAMS, PROCEDURES OR INFORMATION THROUGH
ACCIDENT, FRAUDULENT MEANS OR DEVICES OR ANY OTHER METHOD, REGARDLESS OF WHETHER
SUCH DAMAGE OCCURS AS A RESULT OF NOPIN® OR ITS SERVICE PROVIDER'S OR VENDORS' NEGLIGENCE.
STATEMENTS AND DESCRIPTIONS CONCERNING THE SERVICE OR DEVICE, IF ANY, BY NOPIN®
OR OUR AGENTS OR INSTALLERS ARE INFORMATIONAL AND ARE NOT GIVEN AS A WARRANTY OF
ANY KIND.
EXPRESSED LIMITATION OF LIABILITY.
IN NO EVENT WILL NOPIN® BE LIABLE TO THE CUSTOMER FOR (I) ANY INCIDENTAL, CONSEQUENTIAL,
OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS,
BUSINESS INTERRUPTION, LOSS OF PROGRAMS, DATA OR INFORMATION, AND THE LIKE) ARISING
OUT OF THE USE OF OR INABILITY TO USE THE SITE, SERVICES OR MATERIALS, OR ANY TRANSACTIONS
PROVIDED ON THE SERVICE OR DOWNLOADED OR HYPERLINKED FROM THE SITE, EVEN IF “CV”
OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,
OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE
SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH, OR HYPERLINKED FROM,
THE SITE.
INDEMNIFICATION.
The Customer agrees to indemnify,
defend and hold Nopin®, its officers, directors, employees, agents, shareholders,
licensors, suppliers, business partners and any third party information providers
to the Site, Services or Devices from and against all losses, expenses, damages
and costs, including reasonable attorneys' fees, resulting from Customer’s use of
any Services or Devices, including, without limitation, 911 Dialing, or any violation
of this Agreement by Customer. The provisions of this paragraph are for the benefit
of Nopin® and its officers, directors, employees, agents, shareholders, licensors,
suppliers, business partners and any third party information priders t the Site,
Services or Materials. Each of these individuals or entities shall have the right
to assert and enforce these provisions directly against Customer on its own behalf.
NO WARRANTIES ON WEB SITE. HYPERLINKS
OR OTHER WEB PAGES ACCESSIBLE FROM THE SITE WILL ENABLE YOU TO LEAVE NOPIN’S SITE.
THE LINKED SITES ARE NOT UNDER THE CONTROL OF NOPIN® AND NOPIN® IS NOT RESPONSIBLE
FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY
CHANGES OR UPDATES TO SUCH SITES. NOPIN® IS PROVIDING THESE LINKS TO YOU ONLY AS
A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY NOPIN®
OF THE SITE. NOPIN® AND ITS AFFILIATES DO NOT CONTROL OR ENDORSE THE CONTENT OF
THIRD PARTY WEBSITES. ALL SERVICES AND MATERIALS PROVIDED ON THE NOPIN® SITE ARE
PROVIDED "AS IS". NOPIN® DOES NOT GUARANTEE OR WARRANT THAT THE FILES
AVAILABLE FOR DOWNLOADING FROM THE SITE WILL BE FREE OF INFECTION OR VIRUSES, WORMS,
TROJAN HORSES OR OTHER CODE THAT CONTAINS CONTAMINATING OR DESTRUCTIVE PROPERTIES.
YOU ARE RESPONSIBLE AND ARE URGED TO IMPLEMENT SUFFICIENT PROCEDURES AND CHECKPOINTS
TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ACCURACY OF DATA INPUT AND OUTPUT, AND
FOR MAINTAINING A MEANS EXTERNAL TO THE SITE FOR THE RECONSTRUCTION OF ANY DATA
LOSS. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES, DEVICE
AND THE INTERNET.
Force Majeure.
Nopin® shall not be liable for any
failure or delay in performing an obligation or service under this Agreement that
is due to causes beyond its reasonable control, such as natural catastrophes, governmental
acts or omission, laws or regulations, labor strikes or difficulties, computer viruses,
war, domestic or international acts of terrorism, transportation stoppages or slowdowns
or the inability to procure content, information, service, carriers, product, software,
or demonstrations that flow from Force Majeure events. If any of these causes continue
to prevent or delay performance for more than 180 days, you may terminate this Agreement,
effective immediately upon notice to Nopin®.
Trademarks.
All corporate names, service marks,
logos, trade names, trademarks, websites and domain names of Nopin® (collectively
"Marks") are and shall remain the exclusive property of Nopin® and nothing
in this agreement shall grant Customer or any Third party the license to use such
Marks.
Copyright.
All Services, Software and Materials
found at this Website are protected under U.S. Copyright, or, by and through other
intellectual property laws. Any commercial use of the Services Software, and Materials
found on the Website is strictly prohibited, without the express, prior, written
consent of Nopin®. Any reproduction or redistribution of the Services and/or Materials
not in accordance with the terms set forth herein is expressly prohibited by law,
and may result in severe civil and criminal penalties.
THE FOLLOWING TERMS ARE APPLICABLE
TO SPECIFIC NOPIN® SERVICES AND PRODUCT LINES:
The Nopin® Magic Number
The Terms and Conditions of your
Magic Number written or electronic contract expressly govern the terms and conditions
of its purchase, activation and use. The following terms and conditions are minimal
expressed terms of all Magic Number contracts and are applicable to any Magic Number
you may purchase or use through this website.
Prepaid Calling Service.
The Magic Number is a prepaid calling
service and One World Telecom LLC. D/B/A/ Nopin® provides to the consumer pursuant
as a Florida certified Inter-exchange carrier TK036 and an Interconnected VoIP service
provider. Any claim or complaint as to quality of service, service interruption
or furnishing of services shall be directed to the attention of Nopin® for resolution.
Prices and rates for local and long distance calls are subject to change without
notice.
General Website Policies apply.
All the above General Terms and Conditions
of Nopin® found in this website apply to all Customers of the Nopin® services.
Written Notice to Customer by e-mail
By purchase, activation and use of
the Nopin® services, Customer agrees to all official Notices from Nopin® to Customer
shall be sent and delivered via e-mail. Customer represents that the e-mail provided
Nopin® is his or her account, or alternatively, is an e-mail account to which the
customer has regular access, or alternatively is an e-mail account to which the
Customer agrees notice remitted thereto are effectually received.
Written Notice to Nopin® through
Customer Service Center
By purchase, activation and use of
the Nopin® services, Customer agrees to all official Notices from Customer to Nopin®
must be in writing (in forma of e-mail fax or letter) and shall be directed to Nopin’s
Customer Service Center at the following contact points:
Nopin® Customer Service Center (hours
of operation 8am EST to 10pm EST Monday through Sunday)
Contact our Customer service line
at 1-800-503-8622 or e-mail it direct at info@nopin.us.
Important Notes:
- Nopin® is not responsible for any
long distance charges incurred by the customers while dialing a local access number.
Customer needs to verify its existing local and long distance plan to guarantee
that no long distance charges will be charge to Customer’s account.
- This service is intended to be
used for residential purposes. Usage in a billing cycle should not exceed the 5,000
minutes per month per calling plan. Nopin® reserves the right to cancel or make
any changes to customer’s Service.
- Nopin® is not responsible for any
long distance charges incurred by the customers while using the service from their
mobile phones. Customer needs to verify with its existing mobile phone provider
to guarantee that no long distance charges will be charged to Customer’s account
and the appropriate use of the service Nopin® from their mobile phone. .
The Nopin® Service
The Terms and Conditions of your
Nopin® Account found in your written
or electronic contract expressly govern the terms and conditions of its purchase,
activation and use of the Nopin® Account.
The following terms and conditions are minimal expressed terms of all Nopin®
Account contracts and are applicable to any Nopin®
Account you may purchase or use through this website.
The Nopin® Service
Online Calling Accounts
The Nopin®
Account offers calling specific discount plans to maximize savings to consumers
calling regularly to specific destination. One World Telecom LLC. D/B/A/ Nopin®
provides the Nopin® Account
to the consumer pursuant as a Florida certified Inter-exchange carrier TK036
and an Interconnected VoIP service provider. Any claim or complaint as to quality
of service, service interruption or furnishing of services of the Nopin®
Account shall be directed to the attention of Nopin® for resolution, or alternatively,
made with the Florida Public Service Commission with Nopin® as the inter-exchange
carrier. Prices and rates for local and long distance calls are subject to change
without notice.
General Website Policies apply.
All the above General Terms and Conditions
of Nopin® found in this website apply to the Customer of the Nopin® Account Service
and to Nopin® in providing a Nopin®
Account as minimal terms for any electronic contract between them and any Nopin® Account Services provided.
Local Access Charges
Local and Regional Phone Company
charges may apply and such fees shall be charged to your Nopin®
Account for services associated with connecting your calls. Access fees to local
access numbers may be applied. Federal, State, and local taxes for Lifeline Assistance
and Universal Service Fund will be deducted from your account. Calls to Directory
Assistance will be charged at a higher rate and such fee shall be charged to your
account.
Availability of Toll or Access Number
Nopin® does not warrant or guarantee
that the customer will have availability of the toll or access number from all locations
within North America. The Nopin® Account
is strictly limited to use within the United States of America. Availability and
access to Nopin® Account Services may
also be limited by Force Majeure events or by service outrages of other carriers
or network providers of Nopin® that are not within the control of Nopin®. For any
and all issues regarding access or availability of Nopin’s Toll or access numbers
for the Nopin® Account, please contact
Nopin’s Customer Service Center.
Written Notice to Customer by e-mail
By activation and use of the Nopin® Account, Customer agrees to all official
Notices from Nopin® to Customer shall be sent and delivered via e-mail. Customer
represents that the e-mail provided Nopin® is his or her account, or alternatively,
is an e-mail account to which the customer has regular access, or alternatively
is an e-mail account to which the Customer agrees notice remitted thereto are effectually
received.
Written Notice to Nopin® through
Customer Service Center
Nopin® Customer Service Center (hours
of operation 8am EST to 10pm EST Monday through Sunday)
Contact our Customer service line
at 1-800-503-8622 or e-mail it direct at info@Nopin.us
By activation and use of the Nopin® Account, Customer agrees to all official
Notices from Customer to Nopin® must be in writing (in forma of e-mail fax or letter)
and shall be directed to Nopin’s Customer Service Center at the following contact
points:
Nopin® Customer Service Center
FAX: (305) 407-1696
Management of your
Nopin® Account on-line
By activation and use of the Nopin® Account, Customer agrees that he or
she is solely responsible for any and all security of the account through PINs or
passwords in their possession; Customer agrees that he or she is solely responsible
for selecting all telephone numbers to which the Nopin®
Account will be dedicated or given access to the Nopin®
Account service; Customer agrees to pay for all services used by telephone numbers
registered through its on-line Nopin®
Account; and Customer agrees to pay for any applicable overages, regulatory fees,
access charges, taxes, or administrative costs billed to their Nopin®
Account accrued by telephone numbers registered on-line through their Nopin® Account. Should Customer experience
any problems in connection to accessing their on-line Nopin®
Account, or in changing any telephone number associated with their Nopin®
Account, they must contact the Nopin® Customer Service Center immediately. Nopin
shall not be liable for any Nopin® Account telephone numbers registered in error and
provided services before correction by the Customer.
Important Notes:
- Nopin®
Account and A Gogo Service plans are residential plans (maximum of 5,000 minutes
per months per customer). If usage is not consistent with typical residential customer
usage, at the Company’s sole discretion, the Company may offer Customer an alternate
plan or suspend, restrict or cancel Customer’s service without prior notice.
- Nopin® is not responsible for any
long distance charges incurred by the customers while dialing an access number.
Customer needs to verify its existing local and long distance plan to guarantee
that no long distance charges will be charge to Customer’s account.
- Nopin® is not responsible for any
international termination charges incurred by the customers. Customer needs to follow-up
Nopin® dialing instructions and avoid any misuse or changes in the process.
These Terms of Service were last
updated on February 28, 2007.
Copyright 2006 One World Telecom, LLC. (a Florida corporation) used under license.
Nopin® is a registered service mark owned by and used under license from One World
Telecom LLC., a wholly owned subsidiary of One World Telecom, LLC.
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